What Is Conflict Resolution? The Thomas Kilmann Model Explained
This guide explains what conflict resolution is and how the Thomas Kilmann model maps five modes of responding to disagreement — competing, collaborating, compromising, avoiding and accommodating. It covers when each mode fits, what the research says about task vs
Negotiation Essentials
A practical 1-day negotiation skills workshop covering preparation, communication, persuasion and closing techniques through case studies and role-plays.
Effective Conflict & Communication Skills
Build practical conflict resolution and communication skills in this hands-on 1-day program. Learn active listening, assertive communication, negotiation techniques and emotional intelligence strategies for the workplace.
Leading High-Performance Teams
A one-day course for team leaders and managers covering team dynamics, conflict resolution, goal alignment and shared accountability. Delivered face-to-face or as a virtual workshop across Australia.