Cialdini’s 6 Principles of Persuasion at Work
Cialdini’s six principles of persuasion describe how people actually make decisions at work. This guide explains each principle, how they apply in Australian workplace settings and how professionals can use them ethically to influence outcomes.
What Is BATNA? How to Decide on Your Walk‑Away Point
BATNA stands for Best Alternative to a Negotiated Agreement. Learn how to identify your walk-away point, strengthen your alternatives and negotiate with confidence using this essential framework.
What Are the Best Negotiation Strategies and Tactics?
Master negotiation strategies and tactics to become a better negotiator. Learn key techniques for successful outcomes.
What is Negotiation? Styles, Stages and Skills
Negotiation is a discussion between parties with different interests aiming at an agreement both can accept. This guide covers distributive and integrative approaches, the five styles, the stages of a deal and the skills that matter in Australian workplaces.
Effective Conflict & Communication Skills
Build practical conflict resolution and communication skills in this hands-on 1-day program. Learn active listening, assertive communication, negotiation techniques and emotional intelligence strategies for the workplace.
Public Sector Negotiation for Procurement
Build practical negotiation skills for public sector procurement. This one-day program covers strategies, ethics, stakeholder management and value-for-money outcomes. Face-to-face or virtual.