This practical program addresses the full scope of strategic risk and crisis management, spanning from the foundational principles of classical risk management and crisis taxonomy through to the contemporary challenges of wicked problems, transboundary crises and organisational resilience. Delivered in partnership with the Institute of Strategic Risk Management (ISRM), the program provides a structured pathway through the critical concepts, frameworks and leadership capabilities required to navigate
Description
This practical self-paced program addresses the full scope of strategic risk and crisis management, spanning from the foundational principles of classical risk management and crisis taxonomy through to the contemporary challenges of wicked problems, transboundary crises and organisational resilience. Delivered in partnership with the Institute of Strategic Risk Management (ISRM), the program provides a structured pathway through the critical concepts, frameworks and leadership capabilities required to navigate the complex and interconnected crisis environments that define the modern operating landscape.
The program is specifically designed for risk professionals, crisis managers, emergency management practitioners and organisational leaders who are responsible for developing, implementing or overseeing strategic risk and crisis management frameworks. The nature of 21st-century crises has fundamentally shifted. They are no longer singular, predictable events that respond to traditional management approaches. They are transboundary, hyper-complex and interconnected, crossing geographical borders, organisational jurisdictions and policy sectors simultaneously. Research consistently shows that the root causes of crisis management failures are not technical or systems-based but are grounded in basic management weaknesses, including failures of leadership, communication, inter-agency coordination and an inability to understand the true nature of the crisis being faced.
Using interactive and practical learning activities, including narrated video presentations, scenario-based exercises, case study analysis and self-reflection tasks, it will provide you with the opportunity to confidently apply your knowledge and skills to real-world crisis management challenges across public, private and not-for-profit sectors. Each module builds progressively, moving from foundational theory through to practical application and critical analysis.
You will gain valuable insights into the evolving nature of strategic risk, the limitations of traditional command-and-control systems, the challenges posed by wicked and super-wicked problems, and the role of resilience and collaborative governance in building effective crisis management capabilities. The program is designed to develop your ability to critically evaluate existing risk frameworks, lead with confidence in high-pressure environments and contribute to the development of organisational and community resilience.
Key Content
- The nature and taxonomy of 21st-century crises, including transboundary, hyper-complex and cascading events
- Classical risk management foundations and the transition to contemporary strategic risk frameworks
- Wicked problems and super-wicked problems, including the ten principles of wicked problems and their application to modern policy challenges
- The role of collaborative governance and incremental policy development in addressing complex, long-term strategic risks
- Incident command systems, their origins in industrial management, their limitations in crisis environments and alternative models of coordination
- Crisis leadership and critical decision-making, including naturalistic decision-making and recognition-primed decision models
- Organisational and ecological resilience, community capital and the relationship between resilience and recovery
- High-reliability organisations and the lessons they offer for crisis management across all sectors
- Urban risk, megacity vulnerability, climate change as a strategic risk and the challenges of informal settlements
- Lessons from Covid-19 as a case study in wicked problem management, policy adaptation and the importance of preparedness
Course Format
- Duration: 8-hour (self-paced)
- Delivery: Online through self-paced eLearning delivered via the AcademyGlobal learning platform, in partnership with the Institute of Strategic Risk Management (ISRM)
What You’ll Receive
- A Certificate of Completion and digital badge (ISRM & AG).
